Effective Date: 01 January 2025

Who we are

At Ebass (“we”, “our”, or “us”), we value and respect your privacy. This Privacy Policy outlines the types of personal information we may collect, how we use it, and how we protect it. Our website address is: http://ebass.co.za.

1. Information We Collect

We collect the following types of information:

Personal Information: When you use our website, we may collect personal information, such as your name, email address, and any other information you provide voluntarily through forms or communication.
Usage Data: We may collect data on how you access and use the website, including your IP address, browser type, and pages visited.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our services.
To respond to inquiries or provide support.
To send you updates, newsletters, or promotional content (if you opt-in).
To monitor and analyze website usage and performance.

3. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not share or sell your personal information to third parties. However, we may share information with trusted service providers who assist in operating our website and services, as long as they agree to keep this information confidential.

If you request a password reset, your IP address will be included in the reset email.

5. Cookies

We use cookies to enhance your experience on our website. You can control the use of cookies through your browser settings. By using our site, you consent to our use of cookies.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

6. Your Rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to:
Access, update, or delete your personal information.
Opt-out of receiving marketing communications.
Request that we stop using your data in certain ways.
To exercise these rights, please contact us.

7. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

8. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

9. Where your data is sent

Visitor comments may be checked through an automated spam detection service.

10. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: